The role

We're looking for a Head of Infrastructure to own and evolve our entire infrastructure stack. This is not a people-management role - it's a hands-on position for someone who thrives on building, securing, and scaling systems, while defining the standards others will follow as the team grows.

What you'll do

Compliance & Security: Ensure our infrastructure and processes are compliant with HIPAA and other relevant frameworks. Build and enforce security, audit, and data protection practices.
Multi-Cloud Architecture: Design, operate, and evolve resilient infrastructure across AWS, GCP, and potentially other providers. Balance portability, cost, and compliance requirements.
Kubernetes Operations: Own our Kubernetes clusters (multi-cloud), including networking, scaling, upgrades, security hardening, and workload orchestration.
Observability & Reliability: Define and enforce standards for logging, metrics, tracing, dashboards, and alerting. Make sure teams have visibility into systems and can respond effectively.
Incident Management: Build and maintain a strong incident response process, including runbooks, on-call practices, and postmortems.
Automation & Infrastructure as Code: Lead the adoption and best practices for Pulumi (or equivalent), CI/CD pipelines, and self-service infra tooling.

What we're looking for

Proven experience building and running production infrastructure in regulated environments (HIPAA, SOC2, GDPR, etc).
Deep expertise with Kubernetes in production, ideally across multiple cloud providers.
Strong multi-cloud experience, especially AWS and GCP.
Hands-on mindset - comfortable digging into systems, writing Pulumi modules, debugging incidents, or optimizing CI/CD pipelines.
Track record of implementing observability, monitoring, and incident response systems that scale.
Familiarity with zero-trust networking, secrets management, and compliance frameworks.
Ability to balance technical depth with pragmatism: you know where to build from scratch vs. where to leverage vendor solutions.

Nice to have

Experience managing backend engineers who build infrastructure services - not as a people manager, but as a technical leader who can guide, unblock, and raise the bar for engineering teams building infra-adjacent systems.
Hands-on experience with graph databases (e.g. Neo4j, Amazon Neptune) and document storage systems (e.g. Firestore, MongoDB) in production environments.