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Forward Deployed Engineer

Location
London
Employment Type
Full-time
Location Type
On-site
Level
Associate

About the company

A seed-stage company is building agent-native risk infrastructure: risk management and trust building, delivered by AI agents, for a world increasingly run by them. Their agents sit on top of proprietary data and reassess continuously rather than at fixed checkpoints - so customers spend their time deciding and acting on what matters, not assembling evidence to get there.

Seven-figure revenue within months of launch, on multi-year contracts with leading enterprises in financial services, regulated technology, and healthcare. Founders from Palantir, Oxford, Stanford, and ETH. Backed by leading UK and US institutional investors and angels from Meta, Isomorphic Labs, Palantir, and SpaceX.

The role

As a Forward Deployed Engineer, you own enterprise accounts end-to-end and get your hands dirty with related development. You're the first person customers call and their trusted counterpart. You sit across the table from CSOs, VPs of Risk, and heads of compliance, and you turn their messiest workflows into something that runs on the platform.

Expect roughly one to two customer meetings per week per account, plus the async work around it - driving adoption, configuring the platform, chasing requirements, helping decide what features to implement and implementing them. You'll own a dozen-plus accounts at any given time.

This is the closest thing to a founding-team role outside the founders. You'll partner directly with the CTO to help shape what the company becomes.

What you'll do

  • Own strategic accounts: adoption, expansion, renewal - the whole thing

  • Run weekly working sessions with senior stakeholders; drive the agenda, close the loop

  • Configure the platform to fit each customer's reality

  • Manage the async cadence: emails, follow-ups, status updates, internal escalations

  • Translate customer needs into prioritised product feedback that actually changes the roadmap

  • Hold your own in procurement, security review, and contract conversations

  • Ship code with Claude Code - when a customer needs a UI fix, a small feature, or a bug squashed, you do it; you don't need to be an engineer today, but you need to want to ship by month three

What you bring

  • 2-5 years of experience doing something hard and impressive

  • Real commercial instinct: you've sold, negotiated, or owned customer outcomes in a way you can point to

  • Comfort being the single point of accountability when something is on fire

Bonus: solutions architect, deployment strategist, or customer engineer background at a technical enterprise company · experience at a Series A/B enterprise startup (GRC, cyber, or legal tech in particular) · background in risk, compliance, or financial services · software development experience

Working here

  • King's Cross, London (Gridiron building) - in-person by default, flexibility for days that need it

  • Top decile London market compensation + meaningful EMI-eligible equity

  • Daily team lunch, specialty coffee, roof terrace, on-site showers, serious AI tooling and API budgets

  • Three-stage interview: behavioural phone screen, commercial-technical phone screen, paid on-site work trial - under two weeks from first conversation

Stack: TypeScript · Node.js · React · Tailwind · Express · Azure · Postgres · Terraform · GitHub Actions · Docker · Anthropic-first AI · Claude Code throughout

Apply now
Forward Deployed Engineer
Apply now