M&A Technology Service Delivery Lead
- London
- Leeds
- Manchester
The opportunity
Following the sale of a major media company's M&E business, a dedicated Technology TSA (Transitional Service Agreement) Lead is required. This high-profile role sits within the Group Technology Directorate and is responsible for establishing the operational framework to mobilise pre-drafted TSAs, managing the ongoing delivery of critical technology services to the acquirer during a 24-to-36-month transition window, and planning the clean exit of these services.
What you'll own
Framework Establishment & Mobilisation (Pre-Close / Regulatory Window)
Operationalise pre-drafted and agreed TSAs across all in-scope technology domains during the regulatory review period
Define governance structures, KPIs, SLAs, and reporting cadences between RemainCo and the Acquirer
Stand up appropriate governance aligned with the wider programme, ensuring clear roles, responsibilities, and escalation paths are in place for Day 1 readiness
Service Delivery Management (Post-Close Transition)
Govern end-to-end delivery of TSA technology services, collaborating with internal Service Owners who maintain operational accountability for their respective technologies
Monitor vendor performance and internal delivery teams to ensure consistent alignment with TSA obligations
Commercial Protection & Risk Management
Safeguard RemainCo from commercial exposure - ensure service delivery strictly matches contract boundaries to avoid scope creep or uncompensated effort
Work closely with Finance Business Partners to manage accurate billing, cost-recovery mechanisms, and cross-charging to the acquirer
Proactively manage risks to ensure RemainCo is not exposed to service penalties, legal remedies, or operational degradation of its own ongoing business
Exit Planning & Stranded Cost Mitigation
Collaborate with both RemainCo teams and the acquirer to design and execute detailed exit plans for each TSA
Identify and mitigate stranded costs (residual software licences, underutilised infrastructure, unallocated staff overhead) to ensure zero financial tail for RemainCo post-separation
What you bring
M&A / Carve-Out Expertise - proven track record leading complex technology separations, divested entity stand-ups, or TSA delivery management within large corporate environments
Broad Tech Literacy - comfortable speaking the language of infrastructure, cyber security, enterprise applications, and IT service management (ITSM/ITIL); not a hands-on technical role
Commercial & Legal Acumen - deep experience interpreting, managing, and enforcing legal contracts, commercial schedules, and SLAs; strong understanding of cost-recovery models
Stakeholder & Relationship Mastery - exceptional negotiation skills with the ability to balance the competing priorities of an ambitious acquirer and a protective parent company
Resilience & Discretion - able to operate effectively in a highly confidential, changing environment during a protracted regulatory approval phase
Experience in Global Media, Entertainment, Broadcast, Telecoms, or heavily regulated tech environments is highly advantageous
Logistics
London, Leeds, or Manchester - 2-3 days in the office per week
Part of the Group Technology Directorate