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M&A Technology Service Delivery Lead

Locations
  • London
  • Leeds
  • Manchester
Employment Type
Full-time
Level
Director

The opportunity

Following the sale of a major media company's M&E business, a dedicated Technology TSA (Transitional Service Agreement) Lead is required. This high-profile role sits within the Group Technology Directorate and is responsible for establishing the operational framework to mobilise pre-drafted TSAs, managing the ongoing delivery of critical technology services to the acquirer during a 24-to-36-month transition window, and planning the clean exit of these services.

What you'll own

Framework Establishment & Mobilisation (Pre-Close / Regulatory Window)

  • Operationalise pre-drafted and agreed TSAs across all in-scope technology domains during the regulatory review period

  • Define governance structures, KPIs, SLAs, and reporting cadences between RemainCo and the Acquirer

  • Stand up appropriate governance aligned with the wider programme, ensuring clear roles, responsibilities, and escalation paths are in place for Day 1 readiness

Service Delivery Management (Post-Close Transition)

  • Govern end-to-end delivery of TSA technology services, collaborating with internal Service Owners who maintain operational accountability for their respective technologies

  • Monitor vendor performance and internal delivery teams to ensure consistent alignment with TSA obligations

Commercial Protection & Risk Management

  • Safeguard RemainCo from commercial exposure - ensure service delivery strictly matches contract boundaries to avoid scope creep or uncompensated effort

  • Work closely with Finance Business Partners to manage accurate billing, cost-recovery mechanisms, and cross-charging to the acquirer

  • Proactively manage risks to ensure RemainCo is not exposed to service penalties, legal remedies, or operational degradation of its own ongoing business

Exit Planning & Stranded Cost Mitigation

  • Collaborate with both RemainCo teams and the acquirer to design and execute detailed exit plans for each TSA

  • Identify and mitigate stranded costs (residual software licences, underutilised infrastructure, unallocated staff overhead) to ensure zero financial tail for RemainCo post-separation

What you bring

  • M&A / Carve-Out Expertise - proven track record leading complex technology separations, divested entity stand-ups, or TSA delivery management within large corporate environments

  • Broad Tech Literacy - comfortable speaking the language of infrastructure, cyber security, enterprise applications, and IT service management (ITSM/ITIL); not a hands-on technical role

  • Commercial & Legal Acumen - deep experience interpreting, managing, and enforcing legal contracts, commercial schedules, and SLAs; strong understanding of cost-recovery models

  • Stakeholder & Relationship Mastery - exceptional negotiation skills with the ability to balance the competing priorities of an ambitious acquirer and a protective parent company

  • Resilience & Discretion - able to operate effectively in a highly confidential, changing environment during a protracted regulatory approval phase

  • Experience in Global Media, Entertainment, Broadcast, Telecoms, or heavily regulated tech environments is highly advantageous

Logistics

  • London, Leeds, or Manchester - 2-3 days in the office per week

  • Part of the Group Technology Directorate

Apply now
M&A Technology Service Delivery Lead
Apply now