(Senior) Account Manager
About the Company
A Berlin-based climate tech company building the operating system for the food industry's path to Net Zero. Their platform helps F&B enterprises measure and reduce farm-level emissions - the hardest part of the problem, representing the vast majority of a food company's carbon footprint.
Backed by over €10m raised in their first two years, they've signed and onboarded some of the largest F&B players in Europe. This is an early-stage, high-growth team where your work has direct impact on climate outcomes at scale.
About the Role
As a (Senior) Account Manager, you'll own a portfolio of enterprise customers end-to-end - from onboarding and tool adoption through retention and ARR growth. You'll be the single point of contact for your accounts, building the trust-based relationships that turn customers into advocates and driving measurable progress on their Net Zero journeys.
This role requires presence in the Berlin office and fluency in both German and English. No previous experience in the sustainability space is required - they are happy to help you grow into an expert and thought leader.
What You'll Work On
Grow annual contract values of existing enterprise customers
Translate climate impact into tangible business value for economic buyers
Lead renewal negotiations and drive upsell opportunities with existing customers
Expand reach within global enterprises across new regions, teams, and decision-makers
Support customers' progress along their climate journey
Build strong relationships as the customer's trusted climate advisor and single point of contact
Coordinate internal expertise to deliver clear, actionable guidance on sustainability topics
Represent the customer voice internally to shape product development
Educate users and guide them toward measurable progress on their Net Zero journey
Boost farm-level data collection via the platform
Onboard sustainability managers, farm technicians, and farmers, guiding data collection efforts
Ensure high data integrity, partner with trusted farm-level data sources, and meet coverage targets
Collect, consolidate, and prioritise product feedback
Drive on-farm emissions reduction
Analyse CO₂ emission patterns across farms, identify reduction opportunities, and present actionable insights
Support sustainability teams and farm technicians in communicating reduction measures to farmers
What We're Looking For
3+ years of experience in customer-facing roles (ideally B2B SaaS, consulting, or startup/scale-up environments) where you built and nurtured strong client relationships end-to-end
Hands-on, reliable, and detail-oriented - you thrive in fast-changing environments, juggle multiple priorities, and ensure nothing falls through the cracks
People-centric and proactive: empathetic, approachable, and able to communicate clearly while keeping customer outcomes and business priorities aligned
Excellent German (C2) and English (C1+)
How They Work
A cross-disciplinary team of account managers, product experts, and customer success specialists. They use best-in-class tools including HubSpot, Gong, Slack, Google Workspace, and Notion. Fast hiring process - aim to complete end-to-end within 10 working days.